Refunds and Returns

All purchases are non-cancellable, non-returnable.

Defective product will be replaced. Email customer@bobcatminer.com to initiate a return and replacement. We will notify you once we’ve received and inspected your return, and let you know if the replacement was approved. 

 

Items sent back to us without first requesting a return will not be accepted. Contact us for any device question at customer@bobcatminer.com; For onboarding, troubleshooting, networking and mining questions, etc., email: support@helium.com  

 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Stay Connected

  • Twitter
  • LinkedIn
  • Instagram
  • TikTok
  • discord
  • YouTube

©2021 by Bobcat.