Bobcat Miner OTA Update - 07/16/2021

July 16, 2021 - Bobcat pushed the latest mandatory helium blockchain release for snapshot fixes at 5 am PDT.


The following updates occurred in this OTA:

  • Miner firmware updated to 1.0.2.5.

  • Pushed Helium Hotspot Firmware to 2021.07.15.0.

This mandatory helium firmware release improves on previous releases, allows for syncing to continue with newly blessed snapshots, and fixes issues related to:

  1. Snapshot disagreements

  2. Non-Invalidation while miners are in follow mode.


Important Reminders

1. Make sure you have downloaded the latest Helium app 3.4.1. Ensuring you have the latest app will help you avoid display errors, bugs, etc. Please note that the Android version is available for download, but iOS is still pending review and is expected to be available later today.

2. If your Helium hotspot firmware is still showing an older version, there is no need to panic, as it does not necessarily mean that your hotspot is running on old firmware and did not receive the updates.

Try These Steps to Refresh Your Display

  1. Power Cycle Your Hotspot (Turn the Device On/Off)

  2. Force Exit the Helium App

  3. Re-enter the Latest App

  4. Run Diagnostics

Users can check their Helium firmware version by running a diagnostic report through the Helium app. The Bobcat miner firmware update, however, is not visible on your app, but it is being pushed to all Bobcat miners.


Firmware update is scheduled to push in batches. All Bobcat fleet should receive the latest update within 24 hours.


Hotspots connected to Ethernet/Wifi will receive these updates automatically. No manual intervention is needed.

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